Blog

Taxes & Fees

Starting February 2, 2023, enQ will include taxes & fees in the invoice. Please see enQ’s...

Supply and Demand Pricing Update

Dear enQ Customers, Summary of enQ’s recent changes: Why and What enQ’s goal is to offer reasonable...

Changes to enQ Subscriptions & Terms

Dear enQ Customers, enQ continues to provide you with the best possible service in reaching an IRS...

Sudden Drop in IRS Calls Answered Affecting enQ

The current IRS level of service has significantly dropped overnight - something that enQ...

Priority Tiers

Dear enQ Customer, General Update To continue providing a great level of service in our product, we...

enQ Guarantee

September 26, 2021 EnQ can no longer guarantee the 3-minute wait time as the IRS performance has...

Very High enQ Hold times – enQ Performance update

Dear Customer, enQ Hold Time Performance enQ hold times varied between 3 minutes and 1.5 hours in...

Choose your enQ Hold Music

Now you can choose your hold music while you wait for enQ to connect you to the IRS. Spanish...

I’m Still on Hold – Gabriela Flores

(Verse) I finally get around to dialing the number That 1-800 I so dearly dread, I do I give myself...

We’ve Called the IRS Over 10,000 Times. Here’s Everything We’ve Learned

One of the more frustrating tasks of your job is calling the IRS on your clients’ behalf. These...

10,000+ Calls Full Report

Download our exclusive ebook with secrets on the best time to call the IRS Automated Collections...

IRS On-Hold Time Virtually Eliminated By New Tech Startup

Beatrice, an accountant in Camden, NJ, missed her daughter’s violin recital because she was on hold...