Fast Access to the IRS

enQ is a private service that provides swift and efficient connections between tax professionals and IRS agents, resulting in a reduction of hold times by up to 90%. Thousands of tax professionals depend on enQ to reach the IRS promptly, thereby saving their clients valuable time and money by avoiding the need to bill for extended hold times or disconnected calls.

Trusted by the Best in Industry

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Built for the Tax Professional

Reach the IRS Practitioner Priority Service Quickly

Whether you are a tax attorney, enrolled agent, or CPA, you can provide top-notch service to your clients with enQ. With valid third-party authorizations such as forms 2848, 8821, and/or 8655, you can access the IRS practitioner priority service (PPS) quickly and efficiently via enQ, allowing you to devote your time and energy to helping your clients resolve their tax issues. Trust enQ to help you streamline your practice and deliver the professional service your clients deserve.

Why enQ

Cut your IRS hold time by 90%

Consistently Low Hold Times

With enQ, you can have peace of mind knowing that we are there when you need us, and we eliminate the stress of highly erratic wait times.

Get Instant Transcripts

By calling the IRS and faxing a power of attorney over the phone, you can save time compared to sending it by mail.

Deliver First-Class Service

With enQ you can call the IRS with the client on the phone, without having them wait for hours on hold, and can provide an exceptional level of service.

Improve Workflow Efficiency

Equip yourself and your staff with the best tools to do your jobs quickly and efficiently, resulting in a happier workflow.

We respect your privacy

enQ does not record customer calls. Your login and credit card information is stored off-site on a secure server.

Fair Pricing

Our pricing is dynamic and based on supply and demand, ensuring consistent low hold times for all customers at a fair price.

Fast Access to PPS/PPL

Gain unprecedented efficiency and fast access to the IRS Practitioner Priority Service with enQ's easy-to-use platform.

Free your time

Maximize your time by freeing yourself from waiting on hold and use it to do what you wish.

Effective Communication

Reliable Access to the IRS

At enQ, we understand that the IRS's performance can be unpredictable at times, which is why we are constantly monitoring their operations and updating our system accordingly. We keep track of various metrics such as courtesy disconnects, hold time variance, and IRS outages to ensure that our customers have a consistent experience with us despite the variability of the IRS. Our goal is to provide you with a reliable service that you can count on every time you need to reach the IRS Practitioner Priority Service quickly and efficiently.

Enterprise Scale

Supporting the Tax Industry

1000+

customers nationwide

<5

minute hold time 95% of the time

15+

IRS departments serviced

50k+

engineer hours improving our service

Accountability

Your Right to Quality Service

The Taxpayer's Bill of Rights states that taxpayers have the right to receive prompt, courteous, and professional assistance in their dealings with the IRS. At enQ, we are committed to upholding this right and helping you resolve your clients' cases efficiently and effectively.

Broad Coverage

Departments we Serve

Practitioner Priority Service

We serve both the individual and business departments for your clients with which you have third-party authorization.

Automated Collection System (ACS)

Respond to your client's IRS notices and bills sent by ACS.

Automated Underreporter (AUR)

Respond to any notices from the IRS "automated underreporter unit" including CP2000 notices.

Payroll

The IRS Business Problem Resolution (Payroll) helps with the notices: CP180 CP181, 940, 941, 943, 944, 945, and general payroll questions.

Ready to Get Started?

Signup or contact sales to get started in reaching the IRS like never before.

enQ Phone Numbers

enQ serves the following IRS departments

DepartmentenQ Phone NumberOpen Hours
IRS General Line(844) 959-10407am EST - 10pm EST
IRS Practitioner Priority Service Individual(800) 477-45807am EST - 10pm EST
IRS Practitioner Priority Service Business(800) 347-78017am EST - 10pm EST
IRS Collections Individual(800) 935-21047am EST - 10pm EST
IRS Collections Business(800) 231-39037am EST - 10pm EST
IRS Automated Underreporter Individual(800) 868-82097am EST - 10pm EST
IRS Correspondence Examination Individual(800) 597-43478am EST - 10pm EST
IRS Correspondence Examination Business(888) 869-01617am EST - 10pm EST
IRS e-Help Desk (e-Services)(800) 674-34487:30am EST - 7pm EST
IRS Identity Verification(800) 975-50847am EST - 10pm EST
IRS Centralized Lien Line(800) 674-96508am EST - 8pm EST
IRS Brookhaven(Holtsville) OIC(800) 803-49808am EST - 11pm EST
IRS Tax Exempt organizations line(877) 758-77818am EST - 8pm EST
IRS Business Problem Resolution (Payroll)(877) 609-01157am EST - 10pm EST
IRS Balance Due(877) 782-09227am EST - 10pm EST
IRS Business and Specialty Tax Line and EIN Assignment(877) 994-49337am EST - 10pm EST
IRS International Line(877) 298-66176am EST - 8pm EST
California Franchise Tax Board(888) 212-444312pm EST - 6pm EST
DepartmentPhone Number
IRS General Line
(844) 959-1040
7am EST - 10pm EST
IRS Practitioner Priority Service Individual
(800) 477-4580
7am EST - 10pm EST
IRS Practitioner Priority Service Business
(800) 347-7801
7am EST - 10pm EST
IRS Collections Individual
(800) 935-2104
7am EST - 10pm EST
IRS Collections Business
(800) 231-3903
7am EST - 10pm EST
IRS Automated Underreporter Individual
(800) 868-8209
7am EST - 10pm EST
IRS Correspondence Examination Individual
(800) 597-4347
8am EST - 10pm EST
IRS Correspondence Examination Business
(888) 869-0161
7am EST - 10pm EST
IRS e-Help Desk (e-Services)
(800) 674-3448
7:30am EST - 7pm EST
IRS Identity Verification
(800) 975-5084
7am EST - 10pm EST
IRS Centralized Lien Line
(800) 674-9650
8am EST - 8pm EST
IRS Brookhaven(Holtsville) OIC
(800) 803-4980
8am EST - 11pm EST
IRS Tax Exempt organizations line
(877) 758-7781
8am EST - 8pm EST
IRS Business Problem Resolution (Payroll)
(877) 609-0115
7am EST - 10pm EST
IRS Balance Due
(877) 782-0922
7am EST - 10pm EST
IRS Business and Specialty Tax Line and EIN Assignment
(877) 994-4933
7am EST - 10pm EST
IRS International Line
(877) 298-6617
6am EST - 8pm EST
California Franchise Tax Board
(888) 212-4443
12pm EST - 6pm EST