enQ Blog

IRS On-Hold Time Virtually Eliminated By New Tech Startup

Beatrice, an accountant in Camden, NJ, missed her daughter’s violin recital because she was on hold with the IRS. Again.

“I work a flexible job so I can fit my kids’ events into my schedule. I’d...

An Ode to the IRS

I need to talk to the tax man today,
But I don’t want to wait on hold all day.
I don’t have a...

When is the best time to call the IRS Practitioner Priority (PPS) Line?

For the IRS PPS individual line, the answer is before 8am and after 6pm US Eastern.

The below plot...

Tax Professionals can now Skip the Hold Time when Calling the IRS Practitioner Line

enQ launches a new service for tax professionals allowing them to skip the hold time when calling...

Sick Of Waiting On Hold With The IRS? callenq.com Gets You To The Front Of The Line

The IRS is notorious for their poor customer service. Recent reports from the Government...