Wasting time on hold with the IRS has always been a fact of life. Then, EnQ came along and everything changed. It started with using it for emergencies, releasing levies, end of the day calls, and impressing new clients. Now we use the service to get through to the IRS in 3 minutes on a regular basis. The cost is low and the savings of time and increased efficiency is immeasurable. We are forever spoiled.
1. Additional minutes will be charged at the same $/min rate as your current plan. Call minutes will be rounded down to the nearest tenth of a minute.
2. enQ's fair usage policy offers unlimited legitimate calls. We want to give our customers the opportunity to call again if they get disconnected for whatever reason.
3. Unused minutes rollover to the next month. Rollover minutes are capped at 3x your plan minutes.
4. Saved time is calculated from a typical tax resolution client who use all their plan minutes. The saved time does not include time saved from averting courtesy disconnects. Thus your actual saved by using enQ time may be greater than this estimate.
My call was simply "flawless"!
enQ is best described as the equivalent of using a drill to a screwdriver. The service sheds an average of 50 minutes from well over a dozen calls to collections or PPL a day. To anyone in the tax resolution industry, elaborating further would be a waste of our time.
Connected to live agent without the multi-question automated IRS voice-mail-jail in less than 2 minutes compared to more than 20 minutes calling in directly
I got through super quick and the service was really easy to use. I waited less than 30 seconds. I had a busy day and needed transcripts asaps when TDS was down. EnQ to the rescue!
$3.50 approx cost saved me HOURS of sitting on hold. Now that's what I call value!
Recently made a call to Practitioner Priority Service...My hold time was 1 1/2 minutes!!! Total Gamechanger!!! I had gotten used to waits of 1/2 to 1 hour plus!!
Perfect way to deal with the IRS and save time
CallEnQ is a game changer! Unless you know what it's like to call the IRS 5 times in 3 hours only to be disconnected every time, it's probably hard to appreciate. Now, I can literally call at will, and not worry about the hold time! Thank you!!
|Endpoint||enQ Phone Number||Open Hours|
|IRS Practitioner Priority Service Individual||+1-800-477-4580||7am EST - 7pm PST|
|IRS Practitioner Priority Service Business||+1-800-347-7801||7am EST - 7pm PST|
|IRS Collections Individual||+1-800-935-2104||8am EST - 8pm PST|
|IRS Collections Business||+1-800-231-3903||8am EST - 8pm PST|
|Endpoint||enQ Phone Number|
|IRS Practitioner Priority Service Individual||+1-800-477-4580|
|IRS Practitioner Priority Service Business||+1-800-347-7801|
|IRS Collections Individual||+1-800-935-2104|
|IRS Collections Business||+1-800-231-3903|
of hold time saved by a caller in
updated 4 minutes ago