Wasting time on hold with the IRS has always been a fact of life. Then, EnQ came along and everything changed. It started with using it for emergencies, releasing levies, end of the day calls, and impressing new clients. Now we use the service to get through to the IRS in 3 minutes on a regular basis. The cost is low and the savings of time and increased efficiency is immeasurable. We are forever spoiled.
Saved time is calculated from a typical tax resolution client who use all their plan minutes. The saved time does not include time saved from averting courtesy disconnects. Thus your actual saved by using enQ time may be greater than this estimate.
Higher plans are also available.
My wife was making dinner this evening - I would NOT have called Collections if I knew I was going to be on the phone 60+ minutes. I made that call this evening rather than think about it all night. So, your product makes for happier marriages and better sleep.
enQ is best described as the equivalent of using a drill to a screwdriver. The service sheds an average of 50 minutes from well over a dozen calls to collections or PPL a day. To anyone in the tax resolution industry, elaborating further would be a waste of our time.
CallEnQ is a game changer! Unless you know what it's like to call the IRS 5 times in 3 hours only to be disconnected every time, it's probably hard to appreciate. Now, I can literally call at will, and not worry about the hold time! Thank you!!
Recently made a call to Practitioner Priority Service...My hold time was 1 1/2 minutes!!! Total Gamechanger!!! I had gotten used to waits of 1/2 to 1 hour plus!!
Connected to live agent without the multi-question automated IRS voice-mail-jail in less than 2 minutes compared to more than 20 minutes calling in directly
I got through super quick and the service was really easy to use. I waited less than 30 seconds. I had a busy day and needed transcripts asaps when TDS was down. EnQ to the rescue!
$3.50 approx cost saved me HOURS of sitting on hold. Now that's what I call value!
Perfect way to deal with the IRS and save time
My call was simply "flawless"!
|Endpoint||enQ Phone Number||Open Hours|
|IRS Practitioner Priority Service Individual||(800) 477-4580||7am EST - 7pm PST|
|IRS Practitioner Priority Service Business||(800) 347-7801||7am EST - 7pm PST|
|IRS Collections Individual||(800) 935-2104||8am EST - 8pm PST|
|IRS Collections Business||(800) 231-3903||8am EST - 8pm PST|
|Endpoint||enQ Phone Number|
of hold time saved by a caller in
updated 4 minutes ago