You can now skip the IRS hold time and speak directly with an IRS agent up to 90% faster. EnQ's system works by calling the IRS all day constantly with a steady stream of calls. With a click of a button in the THS software, enQ will immediately call you and connect you to the next available live IRS agent on one of enQ's existing lines. Instead of calling the IRS directly and wasting an hour on hold and maybe get disconnected, you now take enQ's place in line on a call that has already waited on hold. EnQ can cut your IRS hold time by up to 90%. It is like a Disneyland FastPass for Tax Professionals when calling the IRS. Every day, enQ shaves hours of hold time for busy tax professionals just like you.
First, fill out the form above and get your enQ PIN number. Then save your PIN number in the THS software console along with your callback phone number. Click for a callback and enQ will immediately call and connect you to the next live IRS agent. EnQ serves the Practitioner Priority Service Line Individual/Business, the ACS Collections Line Individual/Business, the Automated Underreporter Line Individual, the Correspondence Examination Line Individual, the Centralized Lien Line the e-Help Desk, the Identity Verification, the Brookhaven(Holtsville) Line, SBA and the IRS Tax Exempt Line.
Talk time starts when enQ delivers you to the IRS line and ends when you hang up the call. There are only so many productive hours in a day. What is your time worth to you?
for enQ’s fast access to the IRS
Credits are used on a per-call basis using the following formula:
Billed Credits = Duration of Call x Credits per Minute
Duration of Call refers to the time on the IRS line, meaning the elapsed time between:
a) time that enQ bridged your call to the IRS line and
b) the hangup time.
The Credits per Minute rate is dynamic and calculated for each call. The rate is based on the supply and demand for that particular department and the time of day. enQ will quote the rate to you at the time of your call. enQ's objective is to charge the lowest credits per minute rate that provides an adequate level of service, balancing the supply and demand across all of its customers.
enQ will quote the rate to you at the time of your call.
For more information, please visit our pricing page.
enQ is a premium service and currently does not offer a trial.
Practitioner Priority Service, ACS Collections, Underreporter, Correspondence Examination, Identity Verification, e-Help Desk (e-Services), Lien Line, Brookhaven (Holtsville) OIC, SBA, Tax Exempt, Business Resolution
enQ does not record customer calls. Your login and credit card information is stored off-site on a secure server.